Funded CRM is a comprehensive trading management platform designed for traders to participate in campaigns and contests. Our platform provides evaluation programs where traders can prove their skills and get funded to trade with our capital.
To create an account, click on the "Sign Up" button on the homepage. Fill in your personal details including first name, last name, email, phone number with country code, username, and password. After registration, verify your email to activate your account.
Funded CRM is a web-based platform that works on any modern browser (Chrome, Firefox, Safari, Edge). You need a stable internet connection and a device with a screen resolution of at least 1024x768 for the best experience.
If you forgot your password, click on "Forgot Password" on the login page. Enter your registered email address, and we'll send you an OTP (One-Time Password) via email. Use this OTP along with your email to create a new password.
A campaign is a trading evaluation program where traders can demonstrate their trading skills. Each campaign has specific rules, capital allocation, profit targets, and risk management requirements. Successful traders who meet the criteria can earn rewards and get funded.
To join a campaign, navigate to the "Campaign" section from the dashboard. Browse available campaigns, review their details including entry fee, rules, and objectives. Click "Join Campaign" and complete the payment to participate.
Campaign rules include Daily Loss Limit (EOD), Overall Maximum Loss Limit, Overall Minimum Profit Target, Minimum Profitable Days, Minimum Trading Days, Same Symbol In Same Day restrictions, and Participation Retry Limit. These rules ensure fair trading practices and risk management.
Yes, you can participate in multiple campaigns simultaneously. However, each campaign requires a separate entry fee and has its own set of rules and objectives that you must follow independently.
You can track your campaign progress in the "Campaign History" section. It shows your trading statistics, profit/loss, rule compliance, and current status. You can also view detailed trading history for each campaign.
A contest is a competitive trading event where multiple traders compete against each other. Contests have specific start and end dates, prize distributions, and rules. Winners are determined based on performance metrics and rule compliance.
While campaigns focus on individual evaluation and meeting specific criteria, contests are competitive events where traders compete for rankings. Contests have multiple winners (primary and secondary), time-limited durations, and different prize structures.
Contests can have different statuses: "Upcoming" (not yet started), "Running" (currently active), and "Closed" (completed). You can only join upcoming or running contests. The "You missed this contest" badge indicates contests you didn't participate in, "Don't get left behind" for contests ending soon, and "We are live!" for active contests.
Contest winners are determined based on multiple factors including profit percentage, rule compliance, risk management, and trading consistency. The platform automatically calculates rankings based on these metrics, and prizes are distributed to top performers according to the contest structure.
Yes, you can view all past contests and their results in the "Contest History" section. This shows your participation history, rankings, prizes won, and performance metrics for each contest you participated in.
Your wallet holds your account balance in USD or other supported currencies. It's used for paying campaign entry fees, contest fees, and receiving rewards. You can view your wallet balance by clicking the Wallet button in the dashboard header.
You can add funds to your wallet through various payment methods supported by our platform. Navigate to the wallet section, select the amount you want to deposit, choose your preferred payment method, and complete the transaction securely.
We accept multiple payment methods including credit/debit cards, bank transfers, and other digital payment solutions. All transactions are processed securely through our encrypted payment gateway.
To withdraw earnings, go to the wallet section and select the withdrawal option. Enter the amount you wish to withdraw and choose your preferred withdrawal method. Withdrawals are processed within 1-5 business days depending on the method selected.
Yes, the "Transaction" section provides a complete history of all your transactions including deposits, withdrawals, campaign fees, contest fees, rewards, and refunds. You can filter transactions by type, date, and status.
Navigate to the "Profile" section from the dashboard menu. Here you can update your personal information, contact details, and trading preferences. Make sure to save changes after updating any information.
Yes, you can change your email address from your profile settings. You'll need to verify the new email address through an OTP sent to the new email before the change is confirmed.
To change your password, go to your profile settings and select "Change Password". Enter your current password, then your new password twice to confirm. Your new password must contain at least 6-20 characters with uppercase, lowercase, number, and special character.
Yes, we take security very seriously. All personal information is encrypted and stored securely. We use industry-standard security protocols to protect your data and never share your information with third parties without your consent.
Rule violations may result in disqualification from the campaign, forfeiture of entry fees, or account suspension depending on the severity. Common violations include exceeding daily loss limits, breaking maximum loss limits, or trading the same symbol multiple times on the same day when restricted.
Daily Loss Limit (EOD - End of Day) is calculated from the starting balance of each trading day until the end of the day. It includes both realized and unrealized losses. If you reach the daily loss limit, all positions should be closed immediately.
The profit target is the minimum profit percentage you need to achieve to successfully complete a campaign. It's calculated from your starting balance and must be reached while maintaining compliance with all other rules.
Minimum trading days specify the minimum number of days you must actively trade to complete a campaign. A trading day is counted when you open at least one position during that day. This ensures consistent trading activity rather than lucky single trades.
You can contact our support team through the help center, email support, or live chat feature available in your dashboard. Our support team is available 24/7 to assist you with any questions or issues.
If you experience technical issues, first try refreshing the page or clearing your browser cache. If the problem persists, contact our technical support team with details about the issue, including screenshots if possible.
Our support team typically responds within 24 hours for general inquiries. Urgent issues are prioritized and usually handled within a few hours. Premium account holders may receive priority support with faster response times.
We provide comprehensive trading resources, video tutorials, and educational materials in our learning center. These resources cover platform navigation, trading strategies, risk management, and best practices for success.